Customer Success has evolved from a support function into one of the most poweful growth engines in SaaS. But as companies scale, finding experienced CS talent locally can become a challenge. 

In this panel discussion hosted by Softlanding, we explore how SaaS companies can unlock new opportunities by hiring Customer Success talent in Europe, expecially in markets like Portugal & Spain where professionals bring strong technical skills, multilingual communication, and time-zone compatibility with the USA, and Europe. 

Watch Aurelio Cunha (Director of Customer Success @ Pipedrive), Arrienne Tyler (Senior Customer Success Manager @ RemoFirst), and moderator Carla Carvalho Dias (International Speaker, Coach, and Consultant) as they share first-hand experiences on:

• How Customer Success directly impacts revenue, rentention, and growth. 
• Why hiring international can strengthen your CS team's performance and culture.
• Practical advice on onboarding and managing distributed teams.